Lead Front Desk Receptionist

PT Luhur Damar · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 14.000.000 per month
PT Luhur Damar is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team in Balikpapan, Kalimantan Timur. In this role, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient environment for our guests. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks with a high level of professionalism.

📋 Tanggung Jawab Pekerjaan

Manage and supervise the front desk team to ensure efficient and professional service delivery.,Greet and assist guests with check-in and check-out procedures.,Handle guest inquiries and complaints, resolving issues promptly and professionally.,Maintain accurate records of guest information and reservations.,Coordinate with other departments to ensure smooth guest experiences.,Monitor front desk operations to identify areas for improvement and implement necessary changes.,Ensure compliance with company policies and procedures.,Perform other related duties as required.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk or receptionist roles, with at least 1 year in a leadership position.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Indonesian languages.,Familiarity with front desk software and tools.,Knowledge of local regulations and customs in Balikpapan.,Ability to work well under pressure and meet deadlines.

🛠️ Keahlian

Customer serviceTeam leadershipConflict resolutionProblem-solvingTime managementAttention to detail
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait